Where can I download an installation file? [FAQ]


Computers come and go and sometimes you need to install Shepherd's Staff onto a new computer.

Previously, one would need to contact support for an installation file to be emailed to you.

Now, CTS is offering an additional solution for all supported customers to log into the help center and access a list of installation files at their convenience.

There are four editions of Shepherd's Staff, with only one of which should you have access to, depending on any church information attached to the email used to login.

Standard Edition

Standard Edition with Finance

Small Church Edition

Small Church Edition with Finance

If you do not have access to any of these links, please contact support at support@shepherdsstaff.zendesk.com to request your email be attached to your church. To make sure of a quick and accurate link process, please include your church's name, full address, and account number, if possible.