Upgrade Path

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In order to keep your Shepherd's Staff software up-to-date, you will need to install updates periodically. We release new versions of the software at least once a year and release service packs several times a year.

Upgrading Shepherd's Staff from an older version of Shepherd's Staff may require first updating to a previous version of Shepherd's Staff first, before upgrading to the latest version, so your database can update properly.

 If you find you are updating from an older version of Shepherd's Staff, and need assistance doing so, please Submit a request or call our support line at 1-800-346-6120. One of our technicians will be able to aid in this process.

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Below is the upgrade path for prior versions of Shepherd's Staff. If your software version is on version: 

8.8 - Run Check for software updates or Submit a request for an installation file. 

8.7 - Run Check for software updates or Submit a request for an 8.8 installation file. After receiving the installation file, users can install directly over older software.

8.6Submit a request for an 8.8 installation file. After receiving the installation file, users can install directly over your older software.  

8.5 - Submit a request for an 8.8 installation file. After receiving the installation file, users can install directly over your older software.  

8.4 - Submit a request for an 8.8 installation file. After receiving the installation file, users can install directly over your older software.

8.3 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 8.7
  2. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8 

8.2 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 8.7
  2. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8 

 8.1 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 8.7
  2. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8 

8.0 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 8.7
  2. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8  

7.8 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 8.7
  2. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: 8.7 will not automatically uninstall 7.8. Use Add/Remove programs to install 7.8
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8  

7.7 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 7.8 
  2. Version 8.7
  3. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: 8.7 will not automatically uninstall 7.8. Use Add/Remove programs to install 7.8
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8  

7.6 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 7.8 
  2. Version 8.7
  3. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: 8.7 will not automatically uninstall 7.8. Use Add/Remove programs to install 7.8
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8  

7.5 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 7.8 
  2. Version 8.7
  3. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: 8.7 will not automatically uninstall 7.8. Use Add/Remove programs to install 7.8
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8  

7.4 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 7.8 
  2. Version 8.7
  3. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: 8.7 will not automatically uninstall 7.8. Use Add/Remove programs to install 7.8
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8  

 

7.3 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 7.8 
  2. Version 8.7
  3. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: 8.7 will not automatically uninstall 7.8. Use Add/Remove programs to install 7.8
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8  

7.2 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 7.8 
  2. Version 8.7
  3. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: 8.7 will not automatically uninstall 7.8. Use Add/Remove programs to install 7.8
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8  

7.1 Submit a request for the installation files below or call support at 1-800-346-6120.  The installation files below will need to be installed in the following order:

  1. Version 7.8 
  2. Version 8.7
  3. Version 8.8

Note: Direct upgrades to the newest version are not supported.
Note: 8.7 will not automatically uninstall 7.8. Use Add/Remove programs to install 7.8
Note: Please make sure to open and close shepherd's Staff between each upgrade. 
Note: The Check for software updates utility may be used to upgrade from 8.7 to 8.8  

 

[TechSpec]

  • Version 8.8 has the ability to upgrade versions 8.4.through 8.7 to 8.8.
  • Version 8.7 has the ability to upgrade versions 7.8 through 8.3 to 8.7
  • Version 7.8 has the ability to upgrade versions 7.0 through 7.7 to 7.8 


 

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