When a person on a joint envelope passes away, they are not automatically removed from their envelope. This gives you the opportunity to print a final contribution statement with both people on it.
However, once this is done, you should remove the deceased spouse from the envelope.
To do so,
- Open the contributor grid
- Find the envelope that needs to be changed
- Click on it to highlight it
- Click edit
- In the Contributor Information section of the record, choose "none" for the joint contributor. Make sure that the surviving spouse is listed as the contributor on the envelope.
- Click OK.