Taylor B
Articles
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How to troubleshoot Error 3343: Unrecognized database format [FAQ]
This error usually is caused by a slight corruption of the database. Database corruption can be caused by a number of things, including but not limited to, a brief disconnect from the server, a pow...
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How do I edit an address? [FAQ]
The software presumes that if a person moves, they will either move their entire household as well or will leave the household to create their own. Therefore, the address is attached strictly to th...
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Connecting Funds in Contributions to Accounts in Finance
One feature offered in Shepherd's Staff is the ability to convert offering batches from the Contributions module into deposit transactions in the Finance module. For these deposits to happen, you'l...
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How do I change addressee / salutation / label name style fields? FAQ]
You can access and edit mailing information in your household records. To do that, Go into Membership Go to the People Tab Click on the Household section Find the household to edit. Feel free to u...
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My window is too zoomed in! How do I reset window sizes and settings to their defaults? [FAQ]
Note: If specific parts of your records are being cut off or missing, you may be having a display issue. Steps for this problem can be found here. If the windows within the modules are too zoomed...
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How do I manage drop-down lists in Membership? [FAQ]
In our new Membership module, add and removing options in a drop down list is made to be very straightforward.In an individual or household record, click inside the field of the drop down list you ...
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How do I print a person record? [FAQ]
To print an individual's record in our new Membership module, Go to the Membership Module. Go to the People Tab. Go to the Individuals section. For the Filter drop down menu, you can select which ...
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What’s the difference between a household and a non-household? [FAQ]
A Non-household is a placeholder for a business, church or other organization that isn’t a family. This distinction allows users to have business contact information in Shepherd’s Staff without hav...
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What are Household Types? [FAQ]
When looking at the Household grid, you may notice that there is a type column with various descriptions. To elaborate on a few definitions to help clear up any confusion, » A Blended Family is a f...
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How do I navigate the Household Tree? [FAQ]
To the left of an opened household record, you will be able to see an alphabetical list of all of the households you have in Shepherd’s Staff. The number in parenthesis tells you how many people ar...