Taylor B
Articles
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How do I move a person to a new household? [FAQ]
If someone is moving to a new household, whether it’s a child moving out of their parent’s house or someone moving after marrying, it’s a simple process to reflect this in Shepherd’s Staff. There a...
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How do I run automatic updates? [FAQ]
You can update Shepherd's Staff from the login screen. At the login screen, click on the "Utilities" button and then click "Check for Updates". You will either get a notification saying that you ar...
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The Finance "I Want To..." window [Where is it now?]
After we release the final module of our multi-year rewrite of Shepherd's Staff, one of the many differences is that a window no longer pops up asking what you would like to do when you open a modu...
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How can I find my database if Shepherd’s Staff says my password is invalid or my ID is not found? [FAQ]
Most likely, your Shepherd’s Staff database has either moved or been disconnected from the software. On the login window, there is a switch button that will let you select another database After...
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I can’t enter data in the Church section of an individual’s record. How do I fix this? [FAQ]
Having text cut off or having missing baptism and confirmation boxes in Shepherd’s Staff is probably caused by the display settings in Windows. If you go into Display settings on your computer, ta...
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Vendor Reports [Where is it now?]
Reports regarding vendors are mostly in the Vendors section under the Activity tab or under the Other Reports tab. Vendor Account Summary / W2 Info Go to the Other Reports tab of the Finance modul...
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How to Troubleshoot 3343: Work database is in use and cannot be recreated [FAQ]
Close your Shepherd's Staff software Go to C:\Users\Public\Documents\CPH Shepherds Staff 8 Delete the tsswork.mdb file Reopen Shepherd’s Staff. This will recreate the work database that was dele...
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How do I change a phone number? [FAQ]
If you need to change an individual's phone number, Go into the individual’s personal record Go to the Contact tab The individual’s home, work and cell phones can easily be changed here. Note: If...