Taylor Brown
Articles
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Anatomy of a Person Record [Tech Specs]
A person's record in Shepherd's Staff has all of their personal information in one compact area. This article will go a little more in-depth list on exactly what specific information related to th...
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Anatomy of a Household Record [Tech Specs]
A household record in Shepherd's Staff will have address and mailing information for a single household located in one compact area. This article will go a little more in-depth list on exactly wha...
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How do I log into the Shepherd's Staff help center? [FAQ]
Logging into the Shepherd's Staff Help Center offers various perks, though is not required to access any of our help articles or other resources. Not only can you look back at any help desk tickets...
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How do I manage drop-down lists in Membership? [FAQ]
In our new Membership module, add and removing options in a drop down list is made to be very straightforward.In an individual or household record, click inside the field of the drop down list you ...
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Does Shepherd's Staff offer a Scheduler Manual? [FAQ]
Even the most seasoned Shepherd's Staff user needs a reference tool, and we are happy to offer these pdfs of our help center articles for download. This manual provides a general overview of the S...
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What are Household Types? [FAQ]
When looking at the Household grid, you may notice that there is a type column with various descriptions. To elaborate on a few definitions to help clear up any confusion, » A Blended Family is a f...
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Does Shepherd's Staff offer a System Administration Manual? [FAQ]
Even the most seasoned Shepherd's Staff user needs a reference tool, and we are happy to offer these pdfs of our help center articles for download. This manual provides a general overview of Syste...
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How to troubleshoot Error 3343: Unrecognized database format [FAQ]
This error usually is caused by a slight corruption of the database. Database corruption can be caused by a number of things, including but not limited to, a brief disconnect from the server, a pow...
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What’s the difference between a household and a non-household? [FAQ]
A Non-household is a placeholder for a business, church or other organization that isn’t a family. This distinction allows users to have business contact information in Shepherd’s Staff without hav...