Taylor Brown
Articles
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How do I clean up my list of subgroups? [FAQ]
The Subgroup Cleanup utility will allow you to find subgroups that are either empty or have not been used in over 18 months. This utility is handy for maintaining your subgroup list, and trimming o...
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How to Troubleshoot 3343: Work database is in use and cannot be recreated [FAQ]
Close your Shepherd's Staff software Go to C:\Users\Public\Documents\CPH Shepherds Staff 8 Delete the tsswork.mdb file Reopen Shepherd’s Staff. This will recreate the work database that was dele...
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What Version and Release of Shepherd’s Staff am I using? [FAQ]
Whenever you call support, you may be asked what version and release are you using. This will be helpful in troubleshooting what the situation might be or to see if the problem you’re having is fix...
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What are Household Types? [FAQ]
When looking at the Household grid, you may notice that there is a type column with various descriptions. To elaborate on a few definitions to help clear up any confusion, » A Blended Family is a f...
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How do I use the Google Mapping function? [FAQ]
In the event you need directions to a household for ministry or other purposes, you can click the Globe icon on the far right of the household window in the Addresses section. This will pull up the...
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How do I run automatic updates? [FAQ]
You can update Shepherd's Staff from the login screen. At the login screen, click on the "Utilities" button and then click "Check for Updates". You will either get a notification saying that you ar...
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How do I edit an address? [FAQ]
The software presumes that if a person moves, they will either move their entire household as well or will leave the household to create their own. Therefore, the address is attached strictly to th...
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10.09.2023 Update [9.0]
Shepherd's Staff 2023 Version (9.0), release 20231009 Fixed FINANCE The General Ledger reports were showing the beginning balance as of the start of the finance year, instead of the balance as of ...
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Account Balances Reports [Where is it now?]
What was previously known as the Account Balances report is now part of the Account and trial balance report under the Other Reports tab in the new Finance module. Account Balances report > Current...