Shepherd's Staff will allow you to reopen the last charge statement reconciliation you posted. When you post a charge statement reconciliation, every transaction that you marked as being cleared will be locked. No edits can be made to those transactions, and those transactions cannot be voided or deleted. If you discover a mistake after you've reconciled a transaction, reopening your last reconciliation will let you get back into that transaction, even though it had previously been cleared. We recommend making a backup of your database before proceeding with this utility.
Note: You must have supervisor level access to the Finance module in order to use this utility.
- In Finance, click on the "Tools/Settings" tab, click on the radio button for "Reopen the last reconciliation" in the "Charge statement" section of the Tools/Settings screen and then click "Start".
- The "Reopen the last charge statement reconciliation" window will appear. In the "Charge accounts with a statement reconciliation" field, select the charge account you want to undo the last reconciliation for.
- After selecting your charge account, the window will display information on the last reconciliation completed on this charge account, including the date of that reconciliation, the statement beginning and ending dates, as well as the statement beginning and ending balances.
- Click the "Reopen" button. A window will appear asking you to confirm that you want to reopen your last reconciliation for this charge account. Click "Yes", and you'll receive confirmation that the last reconciliation has been reversed.