Taylor Brown
Articles
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How can I clean up my Membership data? [FAQ]
Oops! Looks like this page failed to automatically redirect you. We're sorry about that. But no worries! Simply click on the link below to be taken to the correct article. https://shepherdsstaf...
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Where can I download an installation file? [FAQ]
Computers come and go and sometimes you need to install Shepherd's Staff onto a new computer. Previously, one would need to contact support for an installation file to be emailed to you. Now, CTS i...
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How do I change a single attendance record? [FAQ]
To change a single attendance record, Go into Attendance Go to the Detail section of the Attendance tab. Find the attendance record you need to change using the grid or Search and Filter functions...
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How does Shepherd’s Staff know that a Unite Sync is required for someone? [FAQ]
Upon saving a Person Record, any of the following changes will flag a person as needing to be synchronized with Unite: Changing the value of the “Show in Unite” checkbox (i.e. adding someone in Sh...
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What data is synchronized between Shepherd’s Staff and Unite? [FAQ]
Churches can create logins on their Unite site that allow members to log in and make changes to the online directory. Then this can be synced with your Shepherd’s Staff software to keep your databa...
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How can I find my database if Shepherd’s Staff says my password is invalid or my ID is not found? [FAQ]
Most likely, your Shepherd’s Staff database has either moved or been disconnected from the software. On the login window, there is a switch button that will let you select another database After...
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How do I change addressee / salutation / label name style fields? FAQ]
You can access and edit mailing information in your household records. To do that, Go into Membership Go to the People Tab Click on the Household section Find the household to edit. Feel free to u...