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Brad Egberts

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Articles

Recent activity by Brad Egberts
  • Restoring Photos and Attachments

    The “Restore Photo” utility is a powerful tool that allows you to restore photos from a previous backup, just like you can do with the database. This utility must be used carefully—if a backup from...

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  • Backing up Photos and Attachments

    Photo backups are handled by a separate utility from database backups. This is because the photos are not actually stored in the Shepherd’s Staff database. A photo backup will also back up any atta...

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  • Restoring a Backup

    “Restore” is a powerful tool that allows you to restore the data from a previous backup. This utility must be used carefully—if a backup from two years ago is restored, then all the data keyed in a...

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  • Backing up Your Database

    Overview The ”Backup Database” utility is one of the most important utilities in Shepherd’s Staff. When you make a backup, you essentially make a copy of your database at that moment in time. The b...

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  • Upload Your Backup to CTS

    Concordia Technology Solutions (CTS) recommends that you always keep an off-site backup located on a separate external hard drive, CD-ROM, or USB thumb drive. This allows the data to be recovered i...

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  • Troubleshooting Printing Errors

    There are times when you may have issues printing from Shepherd’s Staff. We have listed some of those issues below including some troubleshooting options. Issues with Landscape versus portrait: »...

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  • Networking Shepherd’s Staff

    In order to network Shepherd’s Staff, you must have the following set up:Computers must be networked together. » It’s recommended the network be hardwired as opposed to wireless. A wireless networ...

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  • Check for Updates

    The “Check for Software Updates” tool checks the Shepherd’s Staff server to determine whether you are using the most recent version of the software.  Note: You must be connected to the internet for...

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  • Central Error Log

    The Central Error Log creates a catalog of the error messages you receive while working in Shepherd’s Staff. If you are having problems with the program, a software-support technician may ask you t...

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  • Recreate the Reporting Database

    When you tell Shepherd’s Staff to print a report, Shepherd’s Staff gathers information from different areas of the database, combines the information into a temporary Work Database, and produces th...

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