*Urgent Notice* How to Recover Shepherd’s Staff if Quarantined by Windows Defender

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Late Friday, August 14, 2020, we became aware that Microsoft released an update to their Microsoft Defender Antivirus software that incorrectly flags the 8.8 version of Shepherd's Staff as a threat. This means that Microsoft quarantines the main application file and the corresponding shortcut, making it inaccessible.

The Shepherd's Staff development team has identified the part of the codebase that appears suspicious to Microsoft and has corrected it with a service pack, but that service pack must be installed from within Shepherd's Staff. Therefore, you must recover the files from the Windows Defender quarantine before you can download and install this service pack.

To be clear, Shepherd's Staff is a completely safe application and no updates were released to the software that caused this issue; it is only an unexpected change in Microsoft Windows Defender Antivirus.

Instructions to Recover Shepherd’s Staff

Step 1: In the Windows Search bar, type “Virus” and then choose Virus & threat protection.

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Step 2:  The following window appears: Select Protection history from under “Current threats”. 

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Step 3: The following window appears.  Click on Threat quarantined to expand it 

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Step 4: Look for the entry with the following information:

  • The threat detected is Trojan:Win32/Azden.A1cl.
  • The affected items are the Shepherd’s Staff Main8.exe program, and the two short-cuts (with the “lnk” extension for “link”), to launch Shepherd’s Staff (one for the desktop, and one for the Start menu.

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Step 5:  Click on Actions and chose Restore.

For security purposes, it is not recommended to Allow all programs to run from the quarantine. In the Actions menu, we recommend only choosing Restore.

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Step 6: Start Shepherd’s Staff and, before logging in, mark the box to check for updates (or else run “Check for updates” from under the Main Menu Utilities), and install the new service pack.

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